Are you an excellent communicator who loves to give a warm welcome to everyone who comes through the front door? Are you a service-oriented, proactive professional, who is well-organized, likes multi-tasking, has great attention to detail and gets energy from helping others? If the answer to all of this is "Yes!", then this role might be the perfect fit for you!
THNK is a C-School, gathering some of the world’s most dynamic leaders for truly creative discoveries to address the world’s pressing challenges.
Dubbed by Forbes as the "leadership approach to disrupt thinking, then business," THNK is the antithesis to conventional professional programs. Our program participants engage in peer-to-peer, experiential learning which leaves them feeling transformed and ready to innovate amidst the complexity and constant changes of modern times. Since 2012, THNK has hosted over 7,000 participants globally through its Custom Programs and flagship Executive Leadership Program.
Unlike other familiar learning paradigms or problem-solving platforms, our "C-School" model kickstarts a lifelong journey of creative leadership, resulting in a global creative community responding to 21st-century opportunities.
As our receptionist, you are the face of THNK. You are the first person our visitors will see when they enter our beautiful, historic building on the canals in the "Negen Straatjes" in the heart of Amsterdam, where we reside and which we share with six mission-driven start-ups. You will make everyone feel "at home" and you will get familiar with who is doing what within the building.
You will help guests find their way and connect them to the people they have come to see. You know the importance of dealing with incoming requests in a timely manner, whilst keeping calm in hectic moments.
In this role, you can make a difference: You can boost the confidence of a nervous candidate waiting for a job interview in the lobby or offer helpful guidance to people who call. You will also welcome our program participants from all over the world to the THNK Home. Last but not least, you’re unforgettable! Everyone knows who you are and how you can help. Chances are, people say “Good morning!” to you more than anyone else at work.
We are proud of the diversityat THNK and continually seek diverse perspectives to enrich our team. We're committed to being an equal opportunity employer!
Your accountabilities in this role include:
Having a constant, comprehensive overview of what is happening in the building, including everyone's role and responsibilities, knowing who you need to refer to for different requests
Welcoming and hosting visitors entering the building
Answering and forwarding phone calls
Managing the Reception email inbox, answering and forwarding emails
Handling the booking of our two conference rooms and the reservations of our three program rooms, also being familiar with THNK Home guidelines
Communicating administration-related matters with tenants in the building
Maintaining an inventory of office supplies, anticipating upcoming supplies and managing orders Coordinating scheduling of temporary staff during programs and providing their timesheets to the Finance department
Maintaining and updating reception contact lists and handover documents 2 / 2
Taking care of a monthly petty cash report; if you'd like to be even more helpful -collecting receipts matching the monthly credit card statement
Keeping the front desk area clean and tidy and the coffee machine operational
Working closely and keeping good communication with the Management Assistant, Facility Manager, and Program Managers
Supporting the organization of birthday "borrels" and other team events
Managing health and safety regulations within the office in collaboration with the Facility Manager Receiving post and deliveries and informing recipients
Supporting in special projects as required
We're looking for someone who:
is a great communicator with excellent interpersonal skills
has experience in a similar role
is proficient in Microsoft Office(Word, Excel)
is a master with Google tools like Google Calendar, Gmail, and Google Drive
can speak and write in English (Dutch is an advantage but not required)
holds a Health and Safety qualification e.g. BHV certificate (desirable)
is enthusiastic about working in an international context
is preferably flexible in working times (occasional work outside office hours)
If this sounds like you, please email firstname.lastname@example.org with your resume and a short cover letter in PDF format. Kindly note that applicants must have the right to work in the EU prior to applying for the position.